At Pironsam , we strive to ensure that you're 100% satisfied with your purchase. Customer satisfaction is essential to us, so we extend a generous return policy to accommodate your returns. Before returning an item, however, please contact  at pironsamllc@gmail.com to obtain detailed shipping instructions.

If You're Less Than 100% Satisfied...

In general, if you are dissatisfied with your purchase for reasons other than damage, defects, or errors in processing,pironsamllc@gmail.com will be happy to process a return for you without any restocking fees, contingent upon the following.

• Items must be unused and un-assembled, in their original condition, and in their original packaging, complete with all tags, instructions, and insert.
• Unless otherwise specified by pironsamllc, all returns must be returned via the original shipping method through which the order arrived (UPS, Freight, White Glove, etc.). Detailed shipping instructions will be provided by pironsamllc.
• The return must be post-marked within 30 days of receiving the item.
• Kindly ship with a carrier that provides tracking numbers, and request insurance to ensure safe return.
• Credit card orders will receive refunds in the form of a credit to your credit card. Orders paid by check will receive a check.
• Please allow 2 weeks after your order has been received for processing. You will be refunded the full purchase price, including tax, less shipping.
• For items offered with free shipping, outbound shipping fees will be deducted from your final refund.
• The customer is responsible to ship the item(s) and any fees/costs associated with the return shipment.
• If an order is cancelled after the order has been shipped or processed, customers are responsible for round trip shipping charges even if pironsamllc paid for the original shipment (i.e. Free Shipping).